Designing for the “new normal”

During a global pandemic, business and building operators, owners and real estate asset managers of all types of commercial facilities are wondering where do we go from here OpenAire Blog CommercialArchitecturePatio

You may be asking yourself questions like:

“When do we open up”

“What changes do we need to make to open in the future?”

“How are we going to make the new “normal” financially viable?”

Business teams, worldwide, are now actively discussing how to address these very issues and trying to assess where a pivot will be necessary.

Whether you run, own, operate, or have in your portfolio restaurants, recreation centers, health clubs, hotels, or any other commercial space where a volume of people gather, there are now health and safety concerns to address. If your facility is a seniors home or other space with vulnerable guests, this is even more critical.

History as a guide for the future.

Pandemics of the past have, guided us in the design of city planning and modern infrastructure development (ie. the design of sanitary systems). Similarly, the COVID-19 pandemic seems primed to inform future design issues, most notably natural ventilation strategies. Investigation natural ventilation strategies started post SARS after the 2003 epidemic and has been brought back to the forefront in 2020. From here on out, new standards aren’t temporary, they’re rewriting the future of health & building codes.

Locally mandated social distancing and capacity guidelines will be a key part of every businesses’ reopening plans. This includes things like mandated PPE (personal protection equipment) and controlled volume of patrons. But what about the space that they are in? What might need to be changed now, and the future?

OpenAire Blog CommercialArchitecture Malls

As we all now know - times have changed, likely forever. Will a restaurant or gym that was “totally fine” last year be one that can generate the traffic needed to survive when patrons are nervous about being in close proximity to others? What are the items to consider as part of emerging design and renovation for buildings worldwide? What can we look at now when considering re-opening and for the future should another pandemic occur?

OpenAire Blog CommercialArchitecture Patio

Here are a few things that come to mind:

1) Cleanliness & Materials: Global public health strategies now include frequent disinfection of surfaces and objects that are touched by multiple people, this is important to reduce the spread of infection. Easily cleanable materials are recommended.1 The CDC states:

Another way to reduce the risk of exposure is to make long-term changes to practices and procedures. These could include reducing the use of porous materials used for seating, leaving some doors open to reduce touching by multiple people, opening windows to improve ventilation, or removing objects in your common areas.2

2) Ventilation: During this pandemic, perhaps more than ever, natural ventilation and the use of fresh air are recommended to reduce the spread of airborne viruses.3 While there is little evidence that ventilation directly reduces the risk of disease transmission, many studies suggest that insufficient ventilation increases disease transmission.4 The WHO (World Health Organization) has extensive material about the benefits of natural ventilation in health care that can be applied to the commercial sector.

Increasing ventilation rate is believed to reduce the cross-infection of airborne transmitted diseases by removing or diluting pathogen-laden airborne droplet nuclei. A higher ventilation rate can dilute the contaminated air inside the space more rapidly and decrease the risk of cross-infection. Natural ventilation is able to deliver large ventilation rates with a low energy consumption. Compared with mechanical ventilation, natural ventilation can provide much higher ventilation rates.5

3) Daylight: There is undeniable evidence that day-lit spaces hold the potential to yield substantial benefits, including increased energy savings, increased revenue in retail applications, and improvements to human health and productivity.6 While the science isn’t precise, it’s clear that daylight affects our mood, our behavior and our productivity. It is therefore mandated by global building codes:

Daylighting is the controlled admission of natural light, direct sunlight, and diffused-skylight into a building to reduce electric lighting and saving energy. By providing a direct link to the dynamic and perpetually evolving patterns of outdoor illumination, daylighting helps create a visually stimulating and productive environment for building occupants, while reducing as much as one- third of total building energy costs.7

OpenAire Blog CommercialArchitecture DiningSo where do you go from here?

We can’t tear all the buildings down and start over, so what do we do?

Cities worldwide are closing streets and using them to encourage gathering and yet maintain social distances. We have all seen the photos of streets covered in tables that separate restaurant patrons.8 While this is fun during the summer and in warmer climates where vehicular traffic volumes are low, what do we do next?

OpenAire Blog CommercialArchitecture OutdoorDining

Owners need to look at their spaces and assess what materials may need to change or be updated to ensure that cleaning and disinfecting of public spaces can be maintained. There are of course illumination and sound issues to contend with when porous materials are removed, so some additional baffling and other sound protection devices may need to be employed in areas beyond public contact.

Per the experts, using natural ventilation saves owners money and allows business owners to provide guests and staff with a safer and healthier environment which may enable the reduced risk of virus transmission. So now might be the time to look at the walls and roof of your facility and see how they can be opened up. It is clear that the size of the openings matters, in other words, the bigger the better. Operable walls and roofs can be added onto new or existing (including historic) facilities. Now is the time to investigate what options for this can be explored.

OpenAire Blog CommercialArchitecture NightNew studies demonstrate the correlation between the transmission of COVID-19 in closed environments vs. open air circulation. In a recent Japan study, the odds of a primary case transmitting COVID-19 in a closed environment was 18.7x greater compared to an open-air environment.9

The big benefit of adding large oversized skylights and operable walls is the increased daylight. Going forward you can expect to be able to reduce your reliance on and cost for artificial lighting.

This is a win-win for business owners, who can attract people more easily into a space that lets the outdoors in.

Fresh Air is back.

This pandemic highlights that facilities that have already implemented these trends are in fact, ahead of the curve. Ironically, natural ventilation was the main driver of architectural design before it was replaced with mechanical systems in the 20th century. Traditional buildings had a variety of shapes and layouts to promote ventilation by cross-breeze, stacking, wind towers, atriums, chimneys and more. Studies of “old” buildings with high ceilings and large windows for natural ventilation, show that they have greater ventilation than modern rooms of the same type.10

It seems clear now, in hindsight, that while businesses remain closed, and only outdoor spaces are open, that we need to relook at buildings and how we design them. How can we turn the indoors to outdoors and vice versa? Gathering of ‘at risk’ groups will depend on the creative thinking of designers worldwide. Creating spaces that can transform and that can also meet the needs of northern climate weather patterns.

OpenAire Blog CommercialArchitecture BeachArchitecture isn't static. Designers worldwide are already back at the drawing board to look at ventilation models that use fresh air, easier to clean spaces and more daylight. Building codes that prevented enclosure of patios due to lot coverage may need to be revised. A bright ventilated yet enclosed patio may now be the “best” seat in the house. These are just some of the first of a few steps we will need to take to transform our spaces into ones that are safer and healthier for us all.
OpenAire has had the pleasure of building retractable roof enclosures and skylights and oversized motorized walls around the globe, challenging the stereotypes of traditional buildings and meeting the needs of global energy codes worldwide. Our mutual goal is always to help our clients lead the way in creating enjoyable, practical and beautiful spaces, making custom solutions to suit their exact spaces and needs.

With almost 1000 global projects, OpenAire is pleased to have projects in health clubs, restaurants, hotels, senior living, eduction, transport, retail & shopping. We have worked with both the public and private sector and have extensive work with the not for profit community, ie the YMCA.
Contact us to see how we can support your vision, or assist in modifying your existing building to accommodate the future of improved daylight, hygiene, ventilation, and cleanliness.


1 CDC Workplace Safety and Health; Investigation of Employee Symptoms at an Indoor Waterpark, Lilia Chen MS, Health Hazard Evaluation Report HETA 2007-0163-3062, Great Wolf Lodge, Mason, Ohio, June 2008.

2 Reopening Guidance for Cleaning and Disinfecting Public Spaces, Workplaces, Businesses, Schools, and Homes, May 7, 2020, Content source: National Center for Immunization and Respiratory Diseases (NCIRD), Division of Viral Diseases,

3 Study: Restaurant Outbreak In China Suggests Limits To Airborne Transmission of COVID-19, 22 APRIL 2020, SF NEWS, Jay Barmann,

4 WHO; Natural Ventilation for Infection Control in Health-Care Settings, Edited by: James Atkinson, Yves Chartier, Carmen Lúcia Pessoa-Silva, Paul Jensen, Yuguo Li and Wing-Hong Seto, ISBN 978 92 4 154785 7 (NLM classification:WX 167), © World Health Organization 2009

5 Ventilation control for airborne transmission of human exhaled bio-aerosols in buildings, Hua Qian, Xiaohong Zheng, School of Energy and Environment, Southeast University, Nanjing 210096, China, 10.21037/jtd.2018.01.24

6 The Benefits of Natural Light: Research supports daylighting’s positive effect on building performance and human health. Kevin Van Den Wymelenberg.; March 19, 2014

7 Daylighting, Gregg D. Ander, FAIA, Southern California Edison, Updated by U.S. Department of Energy Federal Energy Management Program (FEMP) Updated: 09-15-2016,


9 Closed environments facilitate secondary transmission of coronavirus disease 2019 (COVID-19) Hiroshi Nishiura, Hitoshi Oshitani, Tetsuro Kobayashi, Tomoya Saito, Tomimasa Sunagawa, Tamano Matsui, Takaji Wakita, MHLW COVID-19 Response Team, Motoi Suzuki, medRxiv 2020.02.28.20029272; doi: 10.1101/2020.02.28.20029272,

10 WHO; Natural Ventilation for Infection Control in Health-Care Settings, Edited by: James Atkinson, Yves Chartier, Carmen Lúcia Pessoa-Silva, Paul Jensen, Yuguo Li and Wing-Hong Seto, ISBN 978 92 4 154785 7 (NLM classification:WX 167), © World Health Organization 2009[/vc_column_text][/vc_column][/vc_row]

OpenAire is sometimes called upon to add retractable roofing systems to historic buildings, thereby blending cutting-edge modern engineering with beautiful, vintage architecture. This is a delicate balancing act that involves the preservation of the existing building while augmenting it both aesthetically and functionally. We are proud to have successfully managed this balance on several occasions. Here are three of our success stories.

1. Restoration Hardware; RH Gallery at Three Arts Club of Chicago

Restoration Hardware Chicago Three Arts Club Skylight

Restoration Hardware Chicago Three Arts Club Skylight

Luxurious, California based home decor furnishing company Restoration Hardware, wanted to develop a new styleof retail which would be an event space, a gallery, a cafe and an interior design studio and lifestyle center. The venue, called RH Gallery, is located inside the historic Three Arts Club, built in 1912, near Michigan Avenue in the heart of Chicago. OpenAire installed a 2,000-square-foot pyramid-shaped glass skylight on the second floor, in the middle of the four story U-shaped building. The skylight is actually set within the three sided tower, and is surrounded by custom OpenAire grates for water run off. While the skylight is actually all aluminum it is detailed to look like a historic steel structure, yet has the modern technology of being waterproof, UV protected and thermally broken so the temperature of the atrium is perfect year round. The skylight includes motorized operable side windows that again look like antique swing windows. Ensuring every detail aligns with the owner's vision. The final result treated the existing structure with the due reverence it deserved while adding new elements of harmony, luxury, and beauty.

2. Boston Pizza

Boston Pizza Toronto Retractable Roof

Boston Pizza Toronto Retractable Roof Shown Closed

Canada’s largest, west coast based, suburban casual dining restaurant chain chose a historic building in downtown Toronto as the basis for a second prototype for their new Urban Boston Pizza. These new locations are urban, hip sports bars geared to attracting younger city dwellers. As the second of this type of restaurant in Toronto they chose a location near the downton Ryerson University campus. The new restaurant is a second story facility so the renovation included adding an additional top floor with a customized 1,300-square-foot retractable skylight. Without the traditional parking lot patios of their suburban locations the chain wanted an innovative solution for accessing the outdoors when the weather is good. This enclosure creates an open, outdoor-style atmosphere for patrons to enjoy at any time of the year. The spectacular structure helped to bring a fresh, modern feel to the historic neighborhood and, along with Boston Pizza’s premium menu choices, still draws in the crowds.

3. Barcelona Tavern

Barcelona Tavern YYZ Toronto Retractable Roof

Barcelona Tavern YYZ Retractable Roof Shown Open

Another west coast based restaurant, Barcelona Tavern, opened their first Toronto is based in the heart of Liberty Village. It stands right alongside West Elm, which itself is housed in a historic building. The tavern’s retractable transparent enclosure is anchored on one of West Elm’s vintage red brick walls, placing contemporary and historic right next to each other in a pleasing and acclaimed juxtaposition. 



OpenAire specializes in the design and construction of skylights for shopping malls and other retail facilities, as well as retractable roofs for restaurants, sports clubs, and hotels. We have designed and built custom-designed skylights and retractable roofs for several high profile retail projects in North America and abroad. These include Restoration Hardware in Chicago, IL, Old Quebec Street in Guelph, Ontario, and the Sharjah Mall in Sharjah, United Arab Emirates. 

Contact us for more information on skylights for retail centers and other applications.

The Crooked Cue unveils a fabulous retractable skylight, designed and installed by OpenAire

OAKVILLE, ONTARIO – September 21, 2015 – OpenAire has pocketed a game ball with the completion of a new renovation at The Crooked Cue in Etobicoke, Ontario, Canada. The family-owned Restaurant and Pool Hall, which has operated on Bloor Street since 1992, now features a beautiful, fully renovated billiard hall, ping pong area, and restaurant. The most striking addition is a 20’ x 48’ retractable glass skylight on the roof of the building, which retracts completely off of the opening over the adjacent roof. This creates a dynamic, bright, and spacious area that offers guests an “outdoor” dining and recreation experience at any time of year. The sleek, double-sloped 960 sq. ft. skylight was custom designed, built and installed by OpenAire.

The Crooked Cue offers a fun and upscale restaurant environment. The new retractable roof only emphasizes that this is not your average restaurant and pool hall. The indoor/outdoor space has been attracting new guests to The Crooked Cue since it opened in July. “The response has been incredible,” says Sam Pappas, owner of The Crooked Cue, “people are loving it and bringing their friends to see it. We were only closed for 6 weeks and the result was worth it. We had as many guests in the first week of July, upon opening, as we did the entire month of July last year.”

Thanks to its innovative design, the retractable roof allows customers to enjoy the pub's large selection of craft beers and great dishes in the fresh air on sunny days, yet still experience that open, outdoor feeling on cold or rainy days thanks to its unobtrusive sleek design.  The new renovations and operable skylights bring the building to life and have earned The Crooked Cue a place on TSN and the CBC's lists of “Canada's Top Pool Halls.”

Enthusiasm for the design has made Mark Albertine, President and CEO of OpenAire, proud. “We're excited that OpenAire's work with The Crooked Cue has brought this much attention,” he says, “Our retractable restaurant skylights and enclosures transform the way owners can use their floor space. Sam Pappas and The Crooked Cue team can now seat guests in an attractive 'outdoor' space all year round. It's sure to be a hit with visitors and staff alike.”

The new glass skylight not only provides an amazing atmosphere but is also energy efficient. The all-aluminum frame is thermally broken and the retractable glass design reduces air conditioning and lighting costs while absorbing passive solar heat when the roof is closed in the winter. It is a winning choice for one of Canada's premier restaurant and billiard halls and is sure to catch the neighbourhood's attention for years to come.

LOCAL Public Eatery opens a new, spacious patio bar with a one of a kind retractable roof from OpenAire, Inc.

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OAKVILLE, ONTARIO— August 12, 2015— OpenAire has completed a brand-new addition to LOCAL Public Eatery in Leaside, Toronto ON, Canada with the installation of a spectacular 800 square foot retractable glass enclosure to the patio bar area. The customized, automated roof, located over LOCAL's second-floor, allows guests to enjoy an outdoor dining experience all year, letting in the sun and breezes of summer and keeping out the cold of winter.

LOCAL Public Eatery, located at 180 Laird Drive, Toronto ON, Canada is renowned for its menu made with fresh local ingredients, cocktails made with hand pressed juice and rotating, on-tap beers. The restaurant opened this brand new location in April after extensive renovations to the property with some inspiring new features, such as a secondary staircase and a roof top enclosure.  Diners have been highly impressed with the new design, the centre of attention being the fabulous patio bar with retractable roof and walls, which creates a unique outdoor feeling that is distinct from the restaurant’s main area.

OpenAire is pleased to add this new enclosure to its portfolio of restaurant projects. “It's been a pleasure to work with the LOCAL team and help transform their facility into a vibrant, modern and open design,” says Mark Albertine, the company's President and CEO, “We've designed and built unique roof structures for restaurants and bars across North America and Europe. It's good to share our expertise with a thriving local business like Local Leaside.”

This innovative roof design is virtually maintenance-free and will allow LOCAL Public Eatery to take full advantage of its floor space all year round. OpenAire's panoramic design reduces lighting and energy costs by letting the sun's rays light and warm the patio, while also delivering a stunning dining experience to customers. With the great impact its new design has had on the neighbourhood so far, LOCAL Public Eatery is sure to continue making a great impression with diners across Toronto.

About OpenAire
OpenAire has been designing and manufacturing beautiful, high-quality, environmentally conscious aluminum retractable roof enclosures and skylights for over 25 years. We bring unique visions to life from concept design to installation, transforming buildings into sunlit spaces customers love. Our over 600 commercial projects include Zehnder’s Splash Village Hotel & Water Park in Frankenmuth, Michigan; Aqua Sferra Water Park (the biggest aluminum dome in the world) in Donetsk, Ukraine; Tropicana Water Park in Stadthagen, Germany; the Rooftop Bar at the Refinery Hotel in New York City, and the Palms Casino & Resort in Las Vegas.

Headquartered in Oakville, Ontario, OpenAire has worked throughout North America, Europe and the Middle East. To learn more about OpenAire Inc.’s projects and capabilities, visit and follow us on Twitter. For more details on this project, please e-mail

About LOCAL Public Eatery
LOCAL Public Eatery is where the laid-back warmth of a local pub meets the quality of a great neighbourhood restaurant purveying a fresh take on pub favourites, handcrafted, fresh juice cocktails and rotating taps. You’re only a stranger once.